Effective January 1, 2025
Privacy Policy
Information we receive
When you contact VeloVox, we receive the name, email address, phone number, and message you submit. We do not request sensitive personal information for ordinary course enquiries.
How we use information
We use submitted details to respond to questions, provide support, improve explanations, and maintain reasonable business records. We do not sell contact information.
Browser storage
Favorites, cart quantities, theme preference, and cookie consent are stored in your browser through localStorage. These values are not a server account and can be removed through your browser settings.
Retention and security
We retain enquiry information only as long as reasonably needed for support, legal, and operational purposes. We use reasonable administrative and technical safeguards, but no internet transmission is guaranteed to be completely secure.
Your choices
You may ask what contact information we hold, request correction, or request deletion where applicable. Email [email protected] for assistance.
Policy updates
We may revise this policy when practices or legal requirements change. The effective date above identifies the current version.